Fraud Prevention, Business Banking, Personal Banking Article
Personal Debit Cards
Readily access your funds and manage spending across your personal accounts. When you get a Stellar debit card, everyday life just gets a little easier.
Simple And Secure
A Stellar debit card allows you to shop securely pretty much everywhere. Carrying cash or writing checks? There’s no need. Plus, you can link your card to your mobile wallet and pay with a quick tap of your device.
A Stellar Debit Card Puts You In Control
- Shop securely in person or online at thousands of retailers
- Get the latest chip technology for contactless transactions
- Order additional debit cards for family and set spending limits
- Set up automatic, recurring payments for utilities and other bills
- Get notifications for unusual activity to help prevent fraud
Make Payments Easier With A Mobile Wallet
Link your business debit card to a digital wallet and make secure payments with a single click from your phone, tablet or computer. The Stellar business debit card can be used with any of these leading payment platforms.
Keep Your Debit Card Secure
- Memorize your Personal Identification Number (PIN). Never write it down anywhere, especially on your card.
- Keep your PIN private by pressing CREDIT during purchases.
- Always keep your card in a safe place, just like you would with cash, credit cards or checks.
- Never provide information about your card or PIN over the phone. If you receive a call asking to verify your PIN, do not say anything. Just hang up.
Get Fast Support for Your Personal Debit Card
Lost or Stolen Cards
Lost or stolen cards should be reported immediately. Call 888.297.3416 to speak with a representative, or use the automated phone system 24/7 by calling 844.378.7564.
Card Activation
To activate a debit card, call 844.378.7564. Outside the US, call 770.248.5774.
Fraud and Non-Fraud Disputes
Fraud and non-fraud disputes, call 713.499.1800 Monday – Friday 8:00 AM – 5:00 PM to speak with a representative. Or click here to dispute a transaction or report fraudulent activity.
Traveling Outside Of Texas
If you’re traveling outside of Texas, contact us at 713.499.1800 to let us know your destinations and travel dates. We will put a note on your account to ensure you can used your debit card while traveling.
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