Customer Concerns

Stellar Bank welcomes the opportunity to address any of your concerns. We encourage you to contact us using one of the following options.

By Form

Please click here to fill out a customer complaint form so that we can address your concerns right away.

By Mail

Stellar Bank
Attn: Compliance Risk Management Team
9 Greenway Plaza, Suite 110
Houston, TX 77046

Notice to Consumers

Stellar Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Stellar Bank should contact the Texas Department of Banking through one of the means indicated below:

Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294

Telephone 877.276.5454
Fax 512.475.1313
Email [email protected]
Website www.dob.texas.gov